Terms and Conditions


This website is the property of InvoiceXpress, Lda., a private limited company with its registered office at Avenida Duque D’Ávila, n.º 46, 3.º A, 1050-083 Lisboa, registered with the Commercial Registry Office of Lisbon under the single registration and legal person number 508.025.338. For the purposes of this contract, the following definitions are recognized:
  • SERVICE – InvoiceXpress / invoicexpress.com / invoicexpress.net / invoicexpress.pt
  • SERVICE PROVIDER – InvoiceXpress
  • USER – Natural or legal person who purchases the Service
  • ACCOUNT – Each user’s own domain
  • SITE – invoicexpress.com / invoicexpress.net / invoicexpress.pt
A) Terms of Service
By using the invoicexpress.com WEBSITE (“Service”), and contracting the provision of this SERVICE, the USER agrees to be bound by the following terms and conditions (“Terms of Service”):
  1. InvoiceXpress reserves the right to update and change the Terms of Service periodically and without prior notice;
  2. Any new feature that improves or enhances the current SERVICE, including the release of new tools and features, is subject to the conditions set forth in the Terms of SERVICE;
  3. Your continued use of the SERVICE following any changes made by InvoiceXpress constitutes express consent to such changes;
  4. The USER may review the most current version of the Terms of SERVICE at any time at the following location: https://www.invoicexpress.com/termos-condicoes;
  5. The USER is prohibited from using the website and/or its content and/or the SERVICE and/or his/her InvoiceXpress ACCOUNT to: (A) any illegal purpose; (B) asking others to carry out or participate in any illegal acts; (C) violate any administrative, local, regional, national or international regulations; (D) infringe or violate the intellectual property rights of InvoiceXpress or third parties; (E) harass, abuse, insult, harm, defame, slander, belittle, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality or disability; (F) presenting false or misleading information; (G) upload files or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operability of the website or any related website, other sites, or the Internet; (H) collect or monitor other people’s personal information; (I) “spam, phish, pharm, pretext, spider, crawl, or scrape”; (J) any obscene or immoral purpose; or (K) interfere with or circumvent the features of the website, the SERVICE, any related website, other websites, or internet security. The USER acknowledges and accepts that InvoiceXpress cannot be held responsible for the content inserted by the USER in the SERVICE.
  6. Violation of any of the conditions set forth in the Terms of SERVICE entitles InvoiceXpress to terminate the ACCOUNT of the offending USER;
  7. The USER expressly accepts and assumes his/her own risk in the use of the SERVICE.
B) Account Terms of Use
  1. The SERVICE may only be used by users aged 18 or over;
  2. In order to register for the SERVICE, the person proposing to use the SERVICE must provide their full name, a valid e-mail address and any other information requested by the service provider;
  3. The login to the ACCOUNT can only be used by one USER – sharing a single login by several people is not allowed. The USER can create separate logins for as many users as their plan allows;
  4. The USER is entirely responsible for maintaining the security of his/her ACCOUNT and personal / individual / private password. InvoiceXpress cannot and will not be liable for any loss or damage resulting from the USER’s breach or failure to comply with this security obligation;
  5. The USER is responsible for all content entered and activity that occurs on their ACCOUNT (even when the content is entered by other users with access to their account). By submitting or disseminating such content in areas of the SERVICE accessible to the public, the USER assumes responsibility for it, including its lawfulness, accuracy and veracity, releasing InvoiceXpress from all liability, including fiscal or parafiscal liability inherent in the management or issuance of any document;
  6. The USER assumes all risks and costs inherent to the use of the SERVICE;
  7. The USER may not use the SERVICE for any illegal/illicit, fraudulent or unauthorized purposes. The USER may not, in the use of the SERVICE, violate any law of any jurisdiction (including, but not limited to, copyright).
C) Terms of Use
Customers / users can browse / consult the data of their InvoiceXpress ACCOUNT (“Use of the site”). Any use of the SITE is bound by the terms of this agreement and the following specific terms:
  1. You expressly understand and agree that InvoiceXpress shall not be liable, not even in negligence, for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to: damages for loss of profits, good faith, misuse, data or other intangible losses (even if InvoiceXpress has been advised of the possibility of such damages), resulting from your use of the SITE or third party products that access data through the SITE;
  2. InvoiceXpress reserves the right at any time to modify or discontinue, temporarily or permanently, your access to the SITE (or any part thereof) with or without notice.
  3. In the event that the SERVICE is permanently discontinued, InvoiceXpress will inform the USER of this fact 30 (thirty) consecutive days in advance of the date of closure.
  4. After closing the ACCOUNT, InvoiceXpress will send all the documents, data and information in the USER’s ACCOUNT to the USER by email in a compressed file and in PDF format.
D) Terms of Payment, Refund, Upgrade and Downgrade
  1. Payment for the SERVICE and ACCOUNT will preferably be made by ATM or paypal.
  2. If the USER registers and requests the provision of the SERVICE on the basis of a payment plan and does not cancel the ACCOUNT within 30 (thirty) days, the invoice for collection of the SERVICE will be issued on the 30th (thirtieth) day following the initial creation of their account.
  3. If during the free trial period, OR (if during the free plan period), the USER requests or upgrades the SERVICE, the free trial period will end immediately, and in the month following the upgrade, the SERVICE will be invoiced.
  4. The SERVICE is charged in advance, depending on the contracted periodicity or prepaid plan and is in any case non-refundable. There will be no refunds or credits for partial months of SERVICE, upgrade/downgrade refunds, or refunds for unused months with an open ACCOUNT. Based on the principle of equality, no exceptions will be considered.
  5. The USER is responsible for the payment of any fees, taxes or fiscal, tax and duty obligations for the use of the SERVICE.
  6. The agreed price does not include any fees, taxes or obligations imposed by the tax authorities.
  7. If the USER upgrades or downgrades the account plan, payment for this SERVICE shall be immediately and automatically due and payable in the immediately following billing period, and may be charged by InvoiceXpress via ATM or another accepted means of payment, namely paypal, if the USER has provided it on the date of contracting the SERVICE or during its execution.
  8. The price of the SERVICE for a given ACCOUNT cannot be reduced and will not be subject to renegotiation with InvoiceXpress.
E) Annulment and Resolution
  1. The USER is solely responsible for the proper cancellation of his/her ACCOUNT. Cancellation can be made at any time via the SERVICE WEBSITE itself. The ACCOUNT screen shows a simple cancellation link. Sending an e-mail or a phone call requesting the cancellation of your ACCOUNT is not considered an appropriate procedure for this purpose and the ACCOUNT will not be canceled.
  2. Upon cancellation of the SERVICE by the user, the contents of the ACCOUNT will be immediately deleted and the information and content in memory/saved/kept cannot be recovered, so InvoiceXpress strongly advises the USER to create a backup storage.
  3. If the SERVICE is canceled before the end of the month for which payment has already been made, the cancellation will take effect immediately and the SERVICE for that month will not be charged again.
  4. InvoiceXpress, at its sole discretion and at any time, has the right to suspend or terminate the ACCOUNT of any USER and refuse any and all use of the SERVICE, current or future, or any other SERVICE provided by InvoiceXpress in the event of non-compliance by the USER with these TERMS AND CONDITIONS or its PRIVACY POLICIES. Termination of the SERVICE shall result in the deactivation and/or deletion of the USER’S ACCOUNT or the USER being prevented from accessing his/her ACCOUNT, as well as the right to confiscate all the contents of the USER’S ACCOUNT.
  5. InvoiceXpress reserves the right to refuse to provide the SERVICE to any natural or legal person for any reason at any time.
F) Modifications to the SERVICE and Prices
  1. InvoiceXpress reserves the right, at any time and from time to time, to modify or discontinue, temporarily or permanently, the SERVICE (or any part thereof) without prior notice or with prior notice of 30 (thirty) consecutive days in the case of permanent discontinuance.
  2. InvoiceXpress may discontinue the SERVICE or part of it whenever it detects the need to change or correct it. The USER expressly accepts that InvoiceXpress automatically provides such corrections as part of the SERVICE and any breaches thereof.
  3. As part of the SERVICE, InvoiceXpress may also carry out temporary discontinuities and modifications to the SERVICE, resulting from corrections to software problems, improvements to functionalities, general improvements, or even completely new versions of the SERVICE, in order to improve the provision of the SERVICE, thus seeking maximum satisfaction and benefit for the user. InvoiceXpress shall not be liable to the USER or any third party for any damages that may result or arise from a termination or suspension of the USER’S ACCOUNT and/or access to the SERVICE.
  4. Prices for all SERVICES, including but not limited to the monthly subscription for the SERVICE fee plan, are subject to change upon 30 days’ notice. This notice may be provided at any time by publishing the changes on the InvoiceXpress WEBSITE (www.invoicexpress.com) or the SERVICE itself.
  5. The USER or third parties may not hold InvoiceXpress liable in contract, tort, criminal or any other way for any modification or alteration of prices, suspension or termination of the SERVICE.
G) Copyright and content ownership
  1. All rights to the SERVICE are reserved to InvoiceXpress. The USER accepts that the SERVICE contains protected and confidential information that is protected by applicable legislation.
  2. The USER may not duplicate, copy, reproduce, redistribute or reuse any part of the WEBSITE, SERVICE or ACCOUNT, or visual design elements or concepts without the express written authorization of InvoiceXpress, under penalty of civil and criminal liability.
  3. InvoiceXpress does not claim intellectual property rights over the material and content, materials and profile that the USER inserts into the SERVICE.
H) General Conditions
  1. The USER assumes his/her own risk in the use of the SERVICE. The SERVICE is provided “as is” and “as available”.
  2. Technical support is provided via email to users and paid account holders who are not in arrears or default on payments.
  3. InvoiceXpress uses hosting partners and suppliers to provide the hardware, software, networks, storage and related technologies needed to run the site.
  4. You may not modify or adapt the Service Site.
  5. The user may not use the image, contents and information of the Service site to create or modify any site in order to create confusion with, or imitation of, the InvoiceXpress Site, or any other service provided by InvoiceXpress.
  6. The user may not reproduce, duplicate, copy, sell, resell or exploit any part of the Site, use of the Site, or access to the Site without the express written permission of InvoiceXpress under penalty of civil and criminal liability.
  7. The user must not upload, insert, host, or transmit unsolicited e-mail, SMS, or spam messages.
  8. The service is provided online, so InvoiceXpress cannot be held responsible for any connectivity failure and the inherent impossibility of using it.
  9. The user must adopt preventive measures and provide security guarantees so as not to transmit any viruses or worms or any code of a destructive nature.
  10. InvoiceXpress does not guarantee that (i) the Service will meet your specific needs, (ii) the service will be uninterrupted, timely, secure or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of the products, services, information or other materials purchased or obtained by you through the Service will meet your expectations, and (v) any errors in the service will be corrected.
  11. You expressly understand and agree that InvoiceXpress shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, damages for loss of profits, or other intangible losses (even if InvoiceXpress has been advised of the possibility of such damages), resulting from: (i) misuse or inability to use the service attributable to the user; (ii) the cost of acquiring replacement goods and services resulting from any goods, data, information or services acquired or obtained or messages received or operations contracted for or through the service; (iv) statements or conduct of third parties; (v) or any other matters relating to the Service.

Questions about the Terms of Service should be sent to support@invoicexpress.com.